The right talent to help your users excel

Simply stated, properly servicing your IT environment is a critical component in your ability to meet your mission. You need a partner you can count on that has proven experience with successful End User Computing Management. T-Rex is a proven provider of End User Support and we have critical key resources able to lead our next effort.

T-Rex can provide cradle to grave support of your computing needs, by taking the end user support needs off of your hands and allowing you to focus on meeting your mission. Our solutions include:

  • Meeting your Service Levels with experienced program management resources to manage your End User Support system
  • Delivering properly sized, functional and secure solutions with our skilled engineering teams
  • Impeccable Service Delivery with our qualified and dependable operation resources

T-Rex offers flexible solutions that range from staffing your existing support infrastructure to providing a fully staffed T-Rex managed computing environment, to include end user assets, 1st, 2nd and 3rd tier maintenance. T-Rex can supply full server, networking, security, email and storage at you facility or distributed to leased space, along with the engineering and System Administration staffing needed to sustain your daily operations.

Engage with T-Rex today and have confidence in your systems tomorrow!

Help Desk

  • ITIL Service Processes
  • Account Management
  • Incident/Ticket Management
  • Work-order Management
  • Help Functions
  • Tier 1 Maintenance

End User Support

  • Tier 2 Maintenance
  • Move, Add, Change
  • Repairs
  • Replacements
  • Desktop Imaging