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Incident Response Manager |
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Rockville, MD |
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| Specifications |
| Job ID |
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100727-1 |
| Location |
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Rockville, MD |
| Education |
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Bachelors degree in relevant field or equivalent experience |
| Experience Required |
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15+ years of related experience |
| Citizenship Requirements |
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U.S. Citizenship is required |
| Additional Requirements |
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All applicants must submit a background investigation application and must be able to obtain a security clearance. |
| Project Summary |
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T-Rex is currently seeking an Incident Response Manager to support an IT Infrastructure for a government agency. The program will provide a vast majority of IT services for the agency, including desktop and laptop computers, servers, office productivity software, email, help desk, BlackBerry devices, network file storage, network printers, network management, IT operational security, data back-up and recovery, and new technology integration. |
| Skills Required |
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- Experience leading and managing DOD or federal agency network management teams
- Strong documentation, technical writing, reviewing and deliverable submission experience
- Prior experience with MS Active Directory
- Ability to present detailed, technical status briefings to senior management
- High level certifications, such as MCSE, CCNA or CCNP
- Prior experience with LAN administration
- Experience with hardware and software maintenance
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| Skills Desired |
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- Prior experience working on a large government program
- Experience working in a CMMI Level 2-3 environment
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| Duties & Responsibilities |
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As an Incident Response Manager, you will you will lead a Network Operations Center team and provide hands-on support for large LAN/WAN administration, engineering, configuration, upgrades, patching and troubleshooting. You will be responsible for responding to any and all incidents reported while keeping systems operating sufficiently. You will administer the LAN, including network switches, server connectivity, user administration, and network security. In addition, you will oversee and manage the operational aspects of ongoing projects and serve as a liaison between project management and planning, project team, and line management. You will review status of projects and budgets as well as manage schedules and prepare status reports. You will also assess project issues and develop resolutions to meet productivity and quality goals and objectives. This position will be responsible for coordinating on-call support for operations center for 24/7 support.
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| About T-Rex... |
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T-Rex Corporation (http://www.trexcorporation.com) is a best-value provider of custom software applications, system engineering and system integration solutions and services to the federal government. We specialize in Automated Workflow Systems (AWS) and Program Management Information Systems (PMIS) and Portals. T-Rex AWS focus on Document Imaging, Forms Processing, Records Management, and Archiving Solutions. T-Rex PMIS provides our customers the capability to integrate diverse program management tools cost effectively and present them a useful fashion. T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Fidelity 401(k) and United Healthcare benefits.
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